FAQs

General FAQs

Do you offer monthly plans?

At this time, we only offer annual plans.

What’s your cancellation policy?

You can cancel at Canopy anytime, no questions asked.

What’s your refund policy?

We offer a 7-day money-back guarantee on our Canopy subscriptions. If for any reason you don’t want to continue paying, email us at support@canopy.is within the window of purchase and we’ll refund you for the entire plan, no questions asked.

What’s your privacy policy?

We take privacy extremely seriously, and comply with GDPR. You can read our privacy policy in full here.

What if I have other questions?

Please contact us at support@canopy.is. We’d be happy to answer anything for you. 😊

Alternatively, you can always schedule a time to chat with us directly. We love to be as helpful to you as possible.

For Managers FAQs

Is this something I could get reimbursed by my employer?

Absolutely! Many organizations have an L&D or education budget that you can use to cover the cost of our Canopy. Here are some tips on how to get our Canopy reimbursed by your organization.

I know you used to offer public Events and Guides that I could purchase access to… Where can I get those?

Those resources are now included in our Canopy Lead product, in order to provide the most comprehensive learning solution for leaders. To access them, along with the rest of the Canopy Lead product, you can sign-up for a free Canopy Lead here.

I’m already a Canopy Perform customer, how can I add a Canopy Lead subscription?

If you’re already a Canopy Perform customer, we'd be delighted to give you a chance to benefit from our Canopy Lead. Please email us here and we’ll add a free Canopy Lead plan to your existing account, so you access everything all in one place. (Or, alternatively, you can use a different email address to sign-up for a separate Canopy Lead free account here at anytime.)

For Organizations FAQs

How does your Canopy Lead for Organizations pricing work?

Canopy Lead pricing starts at $65.00 per person/per month, billed annually. However, if you have 5+ managers in your organization, we offer volume discounts. Please reach out to us here for a custom quote.

I have multiple managers I want to enroll in your Canopy Lead, is there volume pricing?

Absolutely. Canopy Lead is especially beneficial for organizations who want to instill consistent frameworks organization-wide and have scalable on-demand leadership training. If you have 5+ managers, please reach out to us here for a custom quote.

Can I purchase the Canopy Lead product for someone else?

Yes! As an account admininstrator, you can decide which users are subscribed to Canopy Lead. You can add, remove, or swap users at any point.

Do you offer custom leadership training solutions for organizations?

Yes, definitely. We’ve trained over 20,000 people over the past 8+ years — including building custom leadership training programs for organizations. If you’re interested in bringing custom version of our Canopy Lead to your organization, reach out to us here and let us know roughly the extent of the customization you had in mind.