Every few weeks we send a newsletter to our subscribers with the new content we have written, new episodes of our podcast, and other interesting links weâve found on the internet.
Subscribe to our Newsletter here.
From The Heartbeat Podcast: Interview with Des Traynor, Co-founder of Intercom
Des Traynor is the Co-Founder of Intercom. He is also one of my favorite people to talk about building a product and growing a company (with 350+ people, no less!). In our interview, Des shares 3 things he wishes he wouldâve learned earlier as a leader.
Transcript of the interview here
Latest leadership reads
Receiving Feedback
âIâve learned that the most valuable part isnât the assessment or even the written review itself, but the conversation about the future.âWritten by Julie Zhuo, Product Design VP at Facebook
This Is The Link Between Employee Motivation And Their Managerâs Mental State
âThe study [âŚ] found that a leaderâs focus, or mind-set, affects his or her own behavior, which in turn affects employeesâ motivation.âWritten by Stephanie Vozza, Fast Company
Being Quiet Is Part of Being a Good CEO
âWhatâs intriguing is that even someone like Steve Jobs knew how to be quiet when he was on the hunt for new information.âPublished in The Atlantic
Arianna Huffington deletes every email her employees receive while theyâre on vacation
âWhen an employee goes on vacation, all the emails they receive during that time are automatically deleted.âPublished in Quartz
How to Work with a Bad Listener
âWhether your colleagues interrupt you, ramble on, seem distracted, or are always waiting for their turn to talk, the impact is the same: You donât feel heard, and the chances for misunderstandings â and mistakes â rise.âPublished in Harvard Business Review
Favorite reads
Seven questions for leaders
âHow often are you able to change your position?âWritten by Seth Godin (this is one of my favorite Seth Godin pieces ever)
Ben Chestnut of MailChimp: Learn to Love the Job Youâve Got
âItâs a hard thing for a manager to talk about independence when their job is to manage a team. But I donât care if itâs hard. Itâs a complicated concept, but youâre not going to be creative unless youâre recognized for your individuality.âPublished in The New York Times
What makes a CEO âexceptionalâ?
âExceptional CEOs are twice as likely to have been hired from outside the company.âBy Michael Birshan, Thomas Meakin, and Kurt Strovink, McKinsey Quarterly
How to Handle Chronic Complainers on Your Staff
âIt sounds like youâre missing a key fact here: You are their boss.âWritten by Allison Green, published in Inc
This is Why People Leave Your Company
âA really good CEO thinks about the bigger picture and realizes people have lives outside of work. Thatâs the number one way to prevent people from feeling like they might want to be somewhere else.ââPublished by First Round Review
Just for fun
Prioritizing these three things will improve your life â and maybe even save it
Published in Washington Post (the title of this article is terrible, but the content is worthwhile)