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From The Heartbeat Podcast: Interview with Amy Gallo, Contributing Editor at Harvard Business Review
Amy Gallo is a Contributing Editor at Harvard Business Review, and the author of the HBR Guide to Dealing with Conflict. As a prominent expert on workplace dynamics, Amy shares her biggest leadership lessons learned on healthy work relationships and working with conflict in this 18 minute interview.
Transcript of the interview is here.
Latest reads
Tomorrow Half Your Company Is Quitting (So Win Them Back)
âOrganizations that rely on world-class talent must find more creative ways of re-recruiting their top performers, even when traditional incentives (i.e., pay and promotions) are not immediately available.âWritten by Ryan Pendell, Gallup
Why We Should Be Disagreeing More at Work
âDisagreements are an inevitable, normal, and healthy part of relating to other people.âWritten by Amy Gallo, Contributing Editor at Harvard Business Review (Our Heartbeat guest! She talks about this specific topic in our interview, as well.)
The Best Management is Less Management
âHowever, when time is limited and stakes are high, the most effective leaders rely on their ranks to do what they do best.âWritten by Michael Useem and Harbir Singh, strategy + business
Act Last, Read the Room, and Taste the Soup
âAn idea doesnât get better with agreement; it gets better with debate.âWritten by Michael Lopp (rands), VP of Engineering at Slack (and a previous Heartbeat guest)
10 Hard Truths About Management No One Tells You
âMy hope that this information can help people considering management make a fully informed decisionâââand let current managers know that if theyâre experiencing any of the things on this list, theyâre not alone.âWritten by Emma Brudner, Blog team at Hubspot
Favorite reads
What Makes an Effective Executive
âThe first practice is to ask what needs to be done. Note that the question is notââWhat do I want to do?ââWritten by Peter Drucker, Harvard Business Review (this is one of my favorite pieces on leadership of all time)
The hidden toll of workplace incivility
âNearly half of those surveyed in 1998 reported they were treated rudely at least once a month, a figure which rose to 55 percent in 2011 and 62 percent in 2016.âWritten by Christine Porath, McKinsey Quarterly
Humans Hate Being Spun: How to Practice Radical Honesty â from the Woman Who Defined Netflixâs Culture
âTo the contrary, being transparent and telling people what they need to hear is the only way to ensure they both trust and understand you.âWritten by Patty McCord, First Round Review
Working more than 55 hours a week is bad for youâin many ways
âLast week, a study published in the British medical journal the Lancet had an alarming warning for people who work more than 55 hours a week: They appear to have a 33 percent higher risk of stroke than those toiling a more sane 35 to 40 hours each week, and a 13 percent increased risk of coronary heart disease, too.âWritten by Jena McGregor, Washington Post
Just for fun
My year of no shopping
A brilliant, endearing piece by Ann Patchett of the New York Times.