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Newsletter Issue 22

Every few weeks we send a newsletter to our subscribers with the new content we have written, new episodes of our podcast, and other interesting links we’ve found on the internet.

Subscribe to our Newsletter here.


From The Heartbeat Podcast: Interview with Aynn Collins, Director of Talent Strategy at MailChimp

Aynn Collins is the Director of Talent Strategy at MailChimp, a now 900+ person company, where she leads efforts to amplify MailChimp’s employer brand and employee experience. In our interview, Aynn shares how she wish she knew how to approach failure earlier, and what companies should be doing to be thinking about their own employer brand in the right way.



Transcript of the interview is here.


Latest reads

The Leader’s Calendar
“Where and how CEOs are involved determines what gets done. It signals priorities.”Written by Michael E. Porter and Nitin Nohria, Harvard Business Review

Successfully transitioning to new leadership roles
“If the transition succeeds, the leader’s company will probably be successful; nine out of ten teams whose leader had a successful transition go on to meet their three-year performance goals.”Written by Scott Keller and Mary Meaney, McKinsey Quarterly

What makes a great leader, explained in eight counterintuitive charts
“Amazon’s Jeff Bezos got it right when he famously said, of his corporate strategy, ‘We are stubborn on vision. We are flexible on details.’”Written by Shane Snow, Quartz

4 Leadership Strategies Marc Benioff Swears By
“First days are for volunteering. When new employees start at Salesforce, they’re shown the kitchen, restroom, and where their desks are, but after that, it’s time to leave the building and do some volunteer work.”Written by Graham Winfrey, Inc.com

Favorite reads

When Should Leaders Own a Decision and When Should They Delegate?
“Most people tend to overestimate the risk of making a bad decision and underestimate the risk of inaction.”Written by Victoria Medvec, Kellogg Insight

Tough Task: Recruiting Top Leaders From Other Companies
“Because only about one in three leaders are actively looking for a job or watching for new opportunities, companies seeking to attract world-class leadership candidates need to be thoughtful and focused in their messaging. They must understand which workplace elements matter most to leaders and then apply these findings to show candidates why they should choose their organization.”Written by Brandon Rigoni and Bailey Nelson, Gallup

Too Much Team Harmony Can Kill Creativity
“For instance, a recent study of 100 product development teams found that two common disruptors of team harmony, namely diversity and task uncertainty, were positively associated with creative performance.”Written by Darko LovricTomas Chamorro-Premuzic, Harvard Business Review

Just for fun

The Unified Theory of Deliciousness
A 2016 piece in Wired written by Momofuku’s founder and Chef David Chang – fun, light, and somehow tasty to read.


Written by Claire Lew

CEO of Canopy. My mission in life is to help people become happier at work. Say hi to me on Twitter at @clairejlew.