Part of being a good leader is knowing which employee benefits to offer. According to 1,000 leaders in The Watercooler, these 3 make the biggest difference. Four in five employees want more company benefits than a pay raise. That’s according to a 2015 survey conduced by Harris Poll. Woof. It begs the question: Which employee…
Interview with Ryan Carson, Founder + CEO of Treehouse. – Why Bad Bosses Sabotage Their Teams. – The End of the Traditional Manager. – “Us versus Them: Reframing Resistance to Change”
Whether you’re a new manager or hate delivering negative feedback, I share our most popular tips for the situations that managers most frequently encounter. “If there’s one thing you should be doing to become a better manager, what is it?” I got asked this question recently. My answer: It depends on on the situation 🙂 It…
A lesson in creation, leadership, and life. A good friend of mine told me how he went to a poetry workshop recently. My friend is not a poet. He’d actually never written a poem in his life. He was a nervous about attending the workshop. Here’s what the instructor asked him to do. She asked my…
Interview with Wayne Sutton, Co-founder + CTO of Change Catalyst. –
The leadership journey of Abraham Lincoln. – A Brutal Performance Review Helped Sweetgreen’s CEO Manage Everything Better. – “Workplace Perks: Wasteful Indulgence or Powerful Profit Driver?”
Delivering negative feedback is hard — especially when you’re seen as a “the positive person” on your team. Here’s how to start doing it more regularly. “I need to right the ship.” A member of The Watercooler, our online leadership community in Know Your Team, admitted this a few months ago. He shared how he’d long delayed…
Ugh. Firing someone never gets easier — but keeping these tips in mind can make it go as smoothly as possible the first time around. I’ll never forget the first time I fired someone. She was the first employee I’d ever hired at Know Your Team. And she was someone I’d looked up to since I was 19.…
Culture isn’t meant to be measured. Here’s why, and what you should measure instead. “How do you measure company culture?” Someone asked me this recently. My answer: You can’t. And you don’t want to. Why? Because culture, technically defined, is the artifacts, espoused values and beliefs, and basic underlying assumptions that people have. And that can’t…
Based on data from 2,000+ people, I wrote a guide to one-on-one meetings for managers and employees — and it’s finally live! 🙂 Dear manager or employee who cares about their team’s success, You hold one-on-one meetings. But are they working? Over the past four years, I noticed how almost every person I talked to did not know the…
Stop saying these words — you’re wearing your employees thin. You’re doing it again. You don’t mean to, but it’s happening: Your words are damaging your team. Small, off-hand remarks color how an employee thinks you value their work. Comments seemingly innocuous to you are in fact infuriating to your team. You may have started to notice…