Here are the 7 topics and 5 formats your remote leadership training should include for your new managers. “What should I consider for remote leadership training in my company?” Recently, I was asked this question by a CEO. It’s a question many CEOs, VPs of People and Culture, and CHROs have been asking themselves lately.…
Here are the most imperative – and most overlooked – communication best practices for remote teams. An endless barrage of Zoom meetings. Non-stop Slack pings. This is your new normal, and it feels bleak. You think to yourself: “Communication best practices for remote teams must exist…right?” You’re having a hard time imagining the way you’re communicating…
12 practices for how to build team morale remotely in the long-term, not as a short-term enthusiasm blip. Now, more than ever, the question, “How to build team morale remotely?” is one you may be asking yourself. From your team’s body language on Zoom calls, you can just tell. Folks look work thin. Energy levels…
Here are 5 practices for giving feedback remotely that help encourage behavior change even at a distance. “Lost in translation” only begins to describe the perils of giving feedback remotely. How do you tell someone that their tone needs to improve, without your own tone offending them and hindering the likelihood that they’ll want to…
Want to get the remote onboarding process right? Be sure to incorporate these 13 questions. I won’t bury the lede: The one thing you’re likely missing from your remote onboarding process is what I call a “work preferences survey.“ The concept is by no means novel. You want to better understand the working style of…
Yes, we know employee recognition is important. But how to recognize remote employees in a way that feels authentic? Here are 6 recommendations. While we’re all chatting through screens, typing on our keyboard, and shooting off emojis, you may be wondering how to recognize remote employees in a way that doesn’t feel as sterile or…
Positive recognition in the workplace doesn’t have to be sterile nor contrived. We’ve made it easy to do well (especially while remote). According to a 2015 Interact/Harris Poll with 1,000 employees, 63% of employees do not think their managers give positive recognition in the workplace. Ouch. Might you accidentally be one of those managers? It’s…
To elevate your new managers, here are the exact 4 areas to include in your new manager training. “How exactly do I get new manager training right?” I hear this question often because, well, new manager training is a hard thing to nail. First of all, anytime someone is new at anything, it’s hard to…
You may be asking yourself this as a manager, right now. I am too. My heart is breaking. Yours might be too. Last week was a reminder of how unfathomably messed up our world is. In the wake of the killings of George Floyd, Breonna Taylor, Ahmaud Arbery – and too many others – I’m…
When an employee is underperforming while remote, it’s tough to know exactly what to say and do. Here’s a path you can pursue to manage a remote employee who is slipping. An experienced manager will tell you that it’s always easy to manage a remote employee when they’re performing well. But what about when they’re…