Dear customer support specialist who cares about doing meaningful work, If your dream is to help people have a positive experience with a solution that truly makes a difference and to do it with a small team that values freedom, sustainability, and ownership, I’ve got good news for you… we’re hiring a Customer Support Specialist…
Know Your Team is now available for organizations with 1,000+ people. Support hundreds of managers in your organization with our tools and resources for manager development. What’s the best way to support managers in an organization with 1,000+ people? You have several options: You could invest in creating homegrown learning development programs for your managers…
Understand your team’s working styles with our Work Preferences Survey in our Icebreakers, so you can all work better together. Do you know your team’s work preferences? How do they prefer to receive feedback? What is their orientation around conflict? What pet peeves they have around others’ working styles? The answers to these questions aren’t…
Positive recognition in the workplace doesn’t have to be sterile nor contrived. We’ve made it easy to do well (especially while remote). According to a 2015 Interact/Harris Poll with 1,000 employees, 63% of employees do not think their managers give positive recognition in the workplace. Ouch. Might you accidentally be one of those managers? It’s…
We launched support for multiple teams. Now, it’s easier than ever to have several – or all!– of your teams using KYT at your company. Possibly the most frequent thing I’d hear from managers who’ve been using Know Your Team was: “I would love to use Know Your Team with multiple teams in my organization… What’s…
After working with hundreds of managers, executives, and CEOs over the past almost 10 years, I’m returning to my roots and offering one-on-one leadership coaching. I’ll be your leadership coach. I’m excited to be able to finally say that statement again (after almost 10 years)! As the CEO of Know Your Team, I’m now offering…
Get unlimited access to 60-minute, interactive, online leadership workshops led by me, Claire Lew, CEO of Know Your Team, when you become a Know Your Team member. For the past six years, I’ve run leadership training workshops in-person for CEOs, executives, and managers all over the world. They’ve been so effective, we’re now packaging up what we…
The vast majority of engineers I have worked with are somewhat control-freaks. It’s something that’s hard to avoid when your job basically revolves around just two things: shipping features and preventing things from crashing. In the process of doing these two things well, we create best practices like code review, code conventions, performance practices, test-driven…
The 4 essential elements to include in your team retreat – and the exact 3-day team retreat agenda we held for Know Your Team. This was a first for us: We held a team retreat for Know Your Team. Though we’ve been in business for the past five years, we’d never had an official team retreat.…
We’ve been profitable since Month 1 and never raised any money – until a few months ago. Raising money for the first time in 5 years. We’ve been a two-person company, serving 15,000+ people in over 25 countries, for the past five years. Originally, we were a spin-off from Basecamp. Since then, we’ve been profitable…