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Thoughts on how to become a better leader, and avoid being a bad boss.

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From The Heart(beat): Leadership lessons I wished I’d learned earlier

From The Heart(beat): Leadership lessons I wished I’d learned earlier

Here are a few of my favorite leadership tips from CEOs, founders and executives featured recently in our Heartbeat interviews. Every two ...
11 must-read books for new managers

11 must-read books for new managers

New to the whole “manager” thing? Get your feet wet by checking out these 11 most-recommended leadership books. Congratulations on ...
4 non-cringeworthy team-bonding events that people actually enjoy

4 non-cringeworthy team-bonding events that people actually enjoy

Here’s what 1,000 managers in The Watercooler said their employees enjoyed most as a team-building activity. Team bonding — known ...
How to prepare for a one-on-one meeting as a manager

How to prepare for a one-on-one meeting as a manager

The 4 things you should do to make the most out of your next one-on-one meeting. You’re not prepared. Or at least that’s what ...
The leadership mistake you’re likely making? Being nice.

The leadership mistake you’re likely making? Being nice.

Why being nice as a leader backfires — and what to do instead. Leaders, stop being so nice all the time. I don’t mean to ...
Stop asking these 4 questions during your one-on-one meetings

Stop asking these 4 questions during your one-on-one meetings

If you’re wondering why your one-on-one meetings tend to feel unfruitful, these questions might be the culprit. Looking at the ...
Managers: Want the truth? Recognize the employee who tells it.

Managers: Want the truth? Recognize the employee who tells it.

The best managers encourage their team to tell the truth by recognizing the employees who voice it. “Employee recognition” is all ...
14 questions to ask an underperforming employee during a one-on-one meeting

14 questions to ask an underperforming employee during a one-on-one meeting

When an employee is struggling, here’s what the best managers do. Someone’s slipping. You see it. You feel it. You’re not on ...
12 signs you’re becoming the bad boss you always dreaded

12 signs you’re becoming the bad boss you always dreaded

How to know when you’re no longer being a good manager No one sets out to become a bad boss. Yet, slowly but surely, it’s easy to ...
The 3 best uses of an effective leader’s time

The 3 best uses of an effective leader’s time

What makes a good leader? Look at how you spend your time. Time is the one constant we are all given. No one gets more or less of it ...
The 2 things that hold employees back from giving honest feedback at work

The 2 things that hold employees back from giving honest feedback at work

Why we don’t get honest feedback as leaders, even when we ask for it. As a CEO or manager, it can feel utterly maddening to have ...
How to become a bad boss: Make the little trade-offs.

How to become a bad boss: Make the little trade-offs.

Here’s why it’s so easy to become a bad manager, even when you don’t mean to be. I was running a leadership training a few months ...
The leadership tip we overlook: Knock out the small stuff

The leadership tip we overlook: Knock out the small stuff

How the smallest action as a leader can have the biggest impact on employee morale and job satisfaction. “I had no idea it mattered so ...
How to deliver negative feedback well: The 4 things that good managers do (that bad managers don’t)

How to deliver negative feedback well: The 4 things that good managers do (that bad managers don’t)

A simple framework to help give tough feedback to a coworker. The most common question I get asked by a manager who doesn’t want to ...
New managers, here’s how to run your first team meeting

New managers, here’s how to run your first team meeting

How to approach your first meeting as a new manager (it doesn’t have to be as daunting as it feels!) It happened: You’re a new ...
Our most underrated leadership tool: Specific questions.

Our most underrated leadership tool: Specific questions.

Of all the tools for effective leadership we think we need — a good system for tracking progress, or clear metrics around– ...
Announcing: A Guide to Sharing Info in Teams for Managers and Employees 📝

Announcing: A Guide to Sharing Info in Teams for Managers and Employees 📝

From data of 15,000+ people, and studies over the past few decades, I pulled together best practices for sharing info (e.g., decisions, ...
Five ways to receive critical feedback well — and not get defensive.

Five ways to receive critical feedback well — and not get defensive.

Your reaction sets the tone in your company. Don’t blow it by blowing up when you receive negative feedback from your team. Here’s ...
Announcing: A Guide to Building Trust in Teams for Managers and Employees 💪

Announcing: A Guide to Building Trust in Teams for Managers and Employees 💪

From data of 597 people and distilling 50 years worth of research, I wrote a practical guide for building trust in teams. Dear manager ...
What I’ve been reading lately: 6 books for managers I recommend

What I’ve been reading lately: 6 books for managers I recommend

If you’re a manager and looking for something new to read, here are a handful of books I enjoyed this past summer. I don’t like ...
Hiring someone new? 29 questions to ask during a reference call

Hiring someone new? 29 questions to ask during a reference call

As a manager, here’s how to make the most of your 15-minute call with a candidate’s reference. I remember the first time I hired ...
The 3 employee benefits that have the biggest impact on team morale at work

The 3 employee benefits that have the biggest impact on team morale at work

Part of being a good leader is knowing which employee benefits to offer. According to 1,000 leaders in The Watercooler, these 3 make the ...
6 tips to be a better manager in the most common situations you’ll face

6 tips to be a better manager in the most common situations you’ll face

Whether you’re a new manager or hate delivering negative feedback, I share our most popular tips for the situations that managers most ...
Progress starts with ingredients

Progress starts with ingredients

A lesson in creation, leadership, and life. A good friend of mine told me how he went to a poetry workshop recently. My friend is not a ...
How to start giving difficult feedback (when you haven’t been doing it regularly)

How to start giving difficult feedback (when you haven’t been doing it regularly)

Delivering negative feedback is hard — especially when you’re seen as a “the positive person” on your team. Here’s how to ...
Is it your first time firing someone? Here are 4 things to know.

Is it your first time firing someone? Here are 4 things to know.

Ugh. Firing someone never gets easier — but keeping these tips in mind can make it go as smoothly as possible the first time. ...
How do you measure company culture? You can’t. But you can do this instead.

How do you measure company culture? You can’t. But you can do this instead.

Culture isn’t meant to be measured. Here’s why, and what you should measure instead. “How do you measure company culture?” ...
Announcing: A Guide to One-on-One Meetings for Managers and Employees

Announcing: A Guide to One-on-One Meetings for Managers and Employees

Based on data from 2,000+ people, I wrote a guide to one-on-one meetings for managers and employees — and it’s finally! 🙂 ...
The 3 phrases you’re saying that trigger employee disengagement

The 3 phrases you’re saying that trigger employee disengagement

Stop saying these words — you’re wearing your employees thin. You’re doing it again. You don’t mean to, but it’s happening: ...
Announcing: Skillshare Class on How to Give and Get Honest Feedback at Work

Announcing: Skillshare Class on How to Give and Get Honest Feedback at Work

In 30 minutes, wherever you are in the world, you can now get the basics of getting and giving honest feedback. I’ve always dreamt of ...
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