The Know Your Team Blog

Thoughts on how to become a better leader, and avoid being a bad boss.

Home

How to handle a needy employee

How to handle a needy employee

You have a needy employee. What do you do now? This (very cute) photo credit goes to Wikipedia Commons. “I think I’m going to have ...
What’s the best way to run an effective all-hands meeting?

What’s the best way to run an effective all-hands meeting?

There’s no one-size-fits-all solution — but there are best practices. Here are 5 recommendations from leaders all over the world ...
Stickers vs. Words: 8 ways to give employee recognition sincerely

Stickers vs. Words: 8 ways to give employee recognition sincerely

I’m tired of gimmicky ways to praise your team. Here’s how to commend your team for a job well done, meaningfully. My third grade ...
How can you tell if you have a disengaged employee? Ask these 11 questions.

How can you tell if you have a disengaged employee? Ask these 11 questions.

Employee motivation isn’t as mystifying as it should be. Ask these questions to get to the bottom of it. “What really motivates ...
How do you discuss sensitive, confidential leadership issues… with people you’ve never met?

How do you discuss sensitive, confidential leadership issues… with people you’ve never met?

What we learned creating an anonymous online forum, “The Chatham House,” for leaders in The Watercooler Where do you go to talk about ...
From the Heart(beat): Leadership tips for new managers

From the Heart(beat): Leadership tips for new managers

I share a few of my favorite latest leadership tips from CEOs, founders, and executives featured in our Heartbeat interviews. “What do ...
How to have a good relationship with your boss when you’re working remotely

How to have a good relationship with your boss when you’re working remotely

Four best practices to help you work well with your boss when you don’t see them face-to-face all the time. “What does her Slack ...
Quiz: Do you have these leadership blindspots?

Quiz: Do you have these leadership blindspots?

A short 3-question quiz to give your team so you can avoid common leadership mistakes. Feel that? It’s your faint intuition that, as a ...
Avoid this leadership mistake: Your team listens to your word too closely

Avoid this leadership mistake: Your team listens to your word too closely

When the boss speaks, people listen too much. Here are two phrases to counteract this common leadership pitfall. Watch the ears perk up. ...
What to do (and not do) during your first 2 weeks as a new manager

What to do (and not do) during your first 2 weeks as a new manager

You’ve just been promoted Now what? Here’s what 1,000+ leaders across the world had to say about what a new manager should do during ...
Small, but effective: 6 commonly overlooked actions to increase employee engagement

Small, but effective: 6 commonly overlooked actions to increase employee engagement

From icebreakers to arguments, here are some of most frequently missed things we forget to do as leaders to encourage our team to be  ...
7 tips to help build a culture of feedback

7 tips to help build a culture of feedback

Beer taps and foosball tables aren’t signs of a strong company culture — honest communication and rigorous + respectful debate. ...
How do you train new managers?

How do you train new managers?

Being a first-time manager is daunting — so I asked our Watercooler members how they support their own newly promoted managers. ...
6 ways to get the employee feedback you need to hear

6 ways to get the employee feedback you need to hear

Are you struggling with how to unlock honest feedback from employees? Here are six ways to get the employee feedback you need to hear. ...
Delegate outcomes, not activities.

Delegate outcomes, not activities.

When it comes to delegating, invite your team into both the thinking and the doing. Do you consider yourself “a doer”? That person ...
One-on-ones 101: With whom and how often?

One-on-ones 101: With whom and how often?

As a busy leader, you may be wondering how to fit one-on-ones into an already packed schedule. Here are some best practices selected from ...
From The Heart(beat): Some of my favorite advice from 4 leaders

From The Heart(beat): Some of my favorite advice from 4 leaders

I share a few of my favorite latest leadership tips from CEOs, founders, and executives featured in our Heartbeat interviews. Every few ...
Breaking the (remote) ice: 5 tips for icebreakers in distributed teams

Breaking the (remote) ice: 5 tips for icebreakers in distributed teams

Our most popular recommendations for team-bonding, regardless of the distance separating your remote employees. Believe me when I tell ...
Hate delivering negative feedback at work? 19 phrases to help make giving difficult feedback easier

Hate delivering negative feedback at work? 19 phrases to help make giving difficult feedback easier

If you’ve always struggled to give negative feedback to your team, this is for you. Negative feedback is often the elephant in the ...
How do you share knowledge in the workplace? 1,000+ managers weigh in with their leadership advice

How do you share knowledge in the workplace? 1,000+ managers weigh in with their leadership advice

From our online leadership community in Know Your Team, The Watercooler, we gathered the best tips for sharing knowledge effectively ...
4 things you’re doing that unintentionally hurt your healthy corporate culture

4 things you’re doing that unintentionally hurt your healthy corporate culture

Here are some of the most counterintuitive leadership mistakes I’ve fallen victim to. Making a mistake as a leader is never fun. You ...
The most surprising principle of good leadership? Don’t be busy.

The most surprising principle of good leadership? Don’t be busy.

If you’re busy as a leader, you’re doing it wrong. The best leaders seem to be the busiest. If you’re busy, you’re getting a ...
Our 10 most popular leadership tips

Our 10 most popular leadership tips

Compiled from 4 + years’ worth of data, advice, and insights Over the past four years, I’ve written a fair share about how to be a ...
Ask these 19 questions on your next employee survey

Ask these 19 questions on your next employee survey

Specific questions that’ll help you get the actionable feedback you’re looking for. Most of us run some sort of employee survey in ...
How to influence company culture from the bottom-up (not just top-down)

How to influence company culture from the bottom-up (not just top-down)

A better company culture can start with you – not just the CEO. “Culture starts from the top,” it’s often said. But is that ...
The Power of the Pen: 6 excellent books on leadership development

The Power of the Pen: 6 excellent books on leadership development

From over 1,000+ leaders all over the world in The Watercooler in Know Your Team, here are the six most-recommended books if you’re ...
The 3 Ways Leaders Can Influence Company Culture

The 3 Ways Leaders Can Influence Company Culture

How do you help create the positive workplace culture you’re looking for? Start here. “How do you actually influence company? ...
The Bad News Advantage: The importance of giving difficult feedback

The Bad News Advantage: The importance of giving difficult feedback

Why sharing bad news makes you a more effective leader. Sharing bad news is a good thing. As a leader, you might not think it, at first. ...
How to respond to the negative feedback that’s most-frustrating to hear

How to respond to the negative feedback that’s most-frustrating to hear

Here are some sample responses to the 3 types of negative feedback that are most infuriating to hear. The feedback we receive can ...
The importance of feedback in the workplace

The importance of feedback in the workplace

Keep these 3 things in mind when you– or someone you know –starts to doubt how much feedback at work really matters. You know this ...
Load More