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Watch our lessons for leaders: The Heartbeat Interview ❤️ with Rob Walling, Founder of Drip (with…

Watch our lessons for leaders: The Heartbeat Interview ❤️ with Rob Walling, Founder of Drip (with…

As a serial entrepreneur, author, and podcaster, Rob shares his thoughts on intentional hiring, and valuing trust over loyalty first when ...
7 tips to help build a culture of feedback

7 tips to help build a culture of feedback

Beer taps and foosball tables aren’t signs of a strong company culture — honest communication and rigorous + respectful debate ...
How do you train new managers?

How do you train new managers?

Being a first-time manager is daunting — so I asked our Watercooler members how they support their own newly promoted managers. When ...
6 ways to get the employee feedback you need to hear

6 ways to get the employee feedback you need to hear

Are you struggling with how to unlock honest feedback from employees? Here are six ways to get the employee feedback you need to hear. ...
Three months of being an ambassador for The Watercooler — what I learned?

Three months of being an ambassador for The Watercooler — what I learned?

Captured by Ilinca Roman, my mate Tribes of all kinds can speed up your evolution. If you belong to the right group of people who share ...
Delegate outcomes, not activities.

Delegate outcomes, not activities.

When it comes to delegating, invite your team into both the thinking and the doing. Do you consider yourself “a doer”? That person ...
Watch our lessons for leaders: The Heartbeat Interview ❤️ with David Cancel, CEO of Drift (with…

Watch our lessons for leaders: The Heartbeat Interview ❤️ with David Cancel, CEO of Drift (with…

Having started 5 previous companies and now running Drift with 130 people, David talks about redefining leadership as “pruning”, the ...
One-on-ones 101: With whom and how often?

One-on-ones 101: With whom and how often?

As a busy leader, you may be wondering how to fit one-on-ones into an already packed schedule. Here are some best practices selected from ...
Watch our lessons for leaders: The Heartbeat Interview ❤️ with Steve Larosiliere, Founder &…

Watch our lessons for leaders: The Heartbeat Interview ❤️ with Steve Larosiliere, Founder &…

An acclaimed nonprofit leader featured on the TODAY show, Steve shares his biggest lessons learned around empathy, self-care, and ...
New in KYC: Follow-ups ↩️

New in KYC: Follow-ups ↩️

When it comes to getting honest feedback, I’ve always believed that asking questions are only half the battle. You can’t just ask for ...
Announcing: “The Feedback Loop” Workshop

Announcing: “The Feedback Loop” Workshop

Our half-day, hands-on workshop on how to create a culture of feedback — given to managers and executives from Arkansas to New ...
From The Heart(beat) ❤️: Some of my favorite advice from 4 leaders

From The Heart(beat) ❤️: Some of my favorite advice from 4 leaders

I share a few of my favorite latest leadership tips from CEOs, founders, and executives featured in our Heartbeat interviews. Every few ...
Watch our lessons for leaders: The Heartbeat Interview ❤️ with Elena Valentine, CEO of Skill Scout…

Watch our lessons for leaders: The Heartbeat Interview ❤️ with Elena Valentine, CEO of Skill Scout…

With a focus on diversity and inclusion, the CEO of a Chicago-based media company focused keeps it real about the myths and struggles of ...
Breaking the (remote) ice: 5 tips for icebreakers in distributed teams

Breaking the (remote) ice: 5 tips for icebreakers in distributed teams

Our most popular recommendations for team-bonding, regardless of the distance separating your remote employees. Believe me when I tell you ...
Hate delivering negative feedback at work? 19 phrases to help make giving difficult feedback easier

Hate delivering negative feedback at work? 19 phrases to help make giving difficult feedback easier

If you’ve always struggled to give negative feedback to your team, this is for you. Negative feedback is often the elephant in ...
How do you share knowledge in the workplace? 500+ managers weigh in with their leadership advice

How do you share knowledge in the workplace? 500+ managers weigh in with their leadership advice

From our online leadership community, The Watercooler, we gathered the best tips for sharing knowledge effectively across your team. ...
4 things you’re doing that unintentionally hurt your healthy corporate culture

4 things you’re doing that unintentionally hurt your healthy corporate culture

Here are some of the most counterintuitive leadership mistakes I’ve fallen victim to. Making a mistake as a leader is never fun. ...
Watch our lessons for leaders: The Heartbeat Interview ❤️ with Daniel Houghton, CEO of Lonely…

Watch our lessons for leaders: The Heartbeat Interview ❤️ with Daniel Houghton, CEO of Lonely…

The 29-year-old CEO of the almost 400-person, 44-year-old travel company shares wisdom on how the “the only way he survived is personal ...
The most surprising principle of good leadership? Don’t be busy.

The most surprising principle of good leadership? Don’t be busy.

If you’re busy as a leader, you’re doing it wrong. The best leaders seem to be the busiest. If you’re busy, you’re getting a ...
Our 10 most popular leadership tips

Our 10 most popular leadership tips

Compiled from 4 + years’ worth of data, advice, and insights Over the past four years, I’ve written a fair share about how to be ...
Ask these 19 questions on your next employee survey

Ask these 19 questions on your next employee survey

Specific questions that’ll help you get the actionable feedback you’re looking for. Most of us run some sort of employee survey ...
How to influence company culture from the bottom-up (not just top-down)

How to influence company culture from the bottom-up (not just top-down)

A better company culture can start with you – not just the CEO. “Culture starts from the top,” it’s often said. But is ...
The Power of the Pen: 6 excellent books on leadership development

The Power of the Pen: 6 excellent books on leadership development

From over 500 leaders all over the world in The Watercooler, here are the six most-recommended books if you’re looking to become a ...
The 3 Ways Leaders Can Influence Company Culture

The 3 Ways Leaders Can Influence Company Culture

How do you help create the positive workplace culture you’re looking for? Start here. “How do you actually influence company ...
The Bad News Advantage: The importance of giving difficult feedback

The Bad News Advantage: The importance of giving difficult feedback

Why sharing bad news makes you a more effective leader. Sharing bad news is a good thing. As a leader, you might not think it, at first. ...
Watch our lessons for leaders: The Heartbeat Interview ❤️ with Dan Mall, Founder of SuperFriendly +…

Watch our lessons for leaders: The Heartbeat Interview ❤️ with Dan Mall, Founder of SuperFriendly +…

As a creative leader who’s worked with everyone from Apple to ESPN, Dan shares his biggest leadership lessons on servant leadership and ...
How to respond to the negative feedback that’s most-frustrating to hear

How to respond to the negative feedback that’s most-frustrating to hear

Here are some sample responses to the 3 types of negative feedback that are most infuriating to hear. The feedback we receive can ...
The importance of feedback in the workplace

The importance of feedback in the workplace

Keep these 3 things in mind when you– or someone you know –starts to doubt how much feedback at work really matters. You know ...

The 5 ways to improve your self-awareness as a leader

The most overlooked element of a successful leader is self-awareness. Here’s why and what you can do about it. A few months ago, I ...
Actions reflect leadership — not words

Actions reflect leadership — not words

If you’re looking to improve your management style, consider how action-oriented your leadership style is. “It’s not what you say ...