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Thoughts on how to become a better leader, and avoid being a bad boss.

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The 5 ways to improve your self-awareness as a leader

The 5 ways to improve your self-awareness as a leader

The most overlooked element of a successful leader is self-awareness. Here’s why and what you can do about it. A few months ago, I ...
Improve your leadership through actions – not words

Improve your leadership through actions – not words

If you’re looking to improve your management style, consider how action-oriented your leadership style is. The quickest way to improve ...
The 2 most common excuses that keep you from getting honest feedback

The 2 most common excuses that keep you from getting honest feedback

Take a closer look: You may be unintentionally cutting yourself off from the honest feedback you want to hear. I was on the phone with a ...
Six tips to rock your one-on-ones

Six tips to rock your one-on-ones

Quick, handy best practices to have effective, productive one-on-one meetings with your team One-on-ones with employees are one of the ...
The 3 Key Elements of Company Culture — And Why They Really Matter

The 3 Key Elements of Company Culture — And Why They Really Matter

Let’s look past the buzzword and define the key elements of organizational culture. “Culture” has become the ultimate buzzword ...
The 8 best questions to ask during a one-on-one meeting

The 8 best questions to ask during a one-on-one meeting

What should you put on your next one-on-one meeting agenda? These one-on-one meeting questions should be a part of every manager’s ...
The 25 best icebreaker questions for team-building at work

The 25 best icebreaker questions for team-building at work

Our most popular get-to-know-you questions for work, based on four years of data. If you winced at the word, “icebreaker,” I don’t ...
How cereal improves employee engagement

How cereal improves employee engagement

As unlikely as it sounds, breakfast cereal can be the ultimate team-builder and way to boost your team’s morale. The executive ...
Top 19 Leadership Lessons from AMA with David Heinemeier Hansson (DHH), CTO of Basecamp

Top 19 Leadership Lessons from AMA with David Heinemeier Hansson (DHH), CTO of Basecamp

How do you structure your day as a leader? Favorite leadership books? CTO of Basecamp and Creator of Ruby on Rails, David, shares his ...
7 ways to prepare for an effective one-on-one meeting with your manager

7 ways to prepare for an effective one-on-one meeting with your manager

Got an upcoming one-on-one meeting with your manager? Consider a few of these tips in preparation for it. Many managers say flat-out ...
Want to improve your management style? Screw the Golden Rule

Want to improve your management style? Screw the Golden Rule

Here’s why “Treat others the way you want to be treated” doesn’t work as an effective leadership strategy. “Treat others the ...
Top 13 Leadership Lessons from AMA with Amir Salihefendic, CEO of Doist

Top 13 Leadership Lessons from AMA with Amir Salihefendic, CEO of Doist

As the CEO and founder of a bootstrapped, remote company with over 13 million customers, Amir shared his leadership lessons learned with ...
Watch: Stop Feeding Shit Sandwiches — the worst method of giving feedback

Watch: Stop Feeding Shit Sandwiches — the worst method of giving feedback

In this 5 minute lightning talk given at Disrupt HR, I share the worst way to deliver feedback – and what we should do instead. Ever ...
Top 5 Leadership Lessons from  AMA with Valentina Thörner, of Automattic

Top 5 Leadership Lessons from AMA with Valentina Thörner, of Automattic

In our leadership community in Know Your Team, The Watercooler, Val shared her expertise leading a world-class, remote support team in ...
On Yonder Podcast 🎙: Best Practices for Leading Remote Teams

On Yonder Podcast 🎙: Best Practices for Leading Remote Teams

From communication to delegation to meetings, I speak on what we’ve observed to be the most important things for remote leaders to keep ...
Does The Watercooler help leaders grow?

Does The Watercooler help leaders grow?

We recently launched an online leadership community, The Watercooler. One member, Oana Filip of Pixelgrade, shares her experience as a ...
How to fire someone with grace, dignity, and respect

How to fire someone with grace, dignity, and respect

The “right way” to fire an employee doesn’t exist — but we can all get closer to it by keeping these 6 things in mind. A few ...
Company culture: a lesson from albizia trees — what happens when growth is “tall and fast”…

Company culture: a lesson from albizia trees — what happens when growth is “tall and fast”…

Nature can teach us a lesson about company culture A fallen albizia tree, photo courtesy Sen. Russell Ruderman. “Did you hear that ...
Why we dismiss negative employee feedback

Why we dismiss negative employee feedback

Three fallacies that get in the way of taking constructive feedback. Here’s how by recognizing them, we can overcome them. My stomach ...
Close the loop: The critical principle of good leadership

Close the loop: The critical principle of good leadership

You can’t just make the call if you want to be a good leader — you’ve got to explain it. Leadership is about making the ...
How to repair the trust of your team as a leader

How to repair the trust of your team as a leader

One in three employees don’t trust their employer. As a manager, here’s what you can do about this significant leadership weakness I ...
The power of assuming positive intent

The power of assuming positive intent

My greatest leadership weakness, and how I’m learning to overcome it My parents were in town last week. During one conversation we, ...
Anonymous employee feedback breeds a culture of distrust

Anonymous employee feedback breeds a culture of distrust

The pitfalls of anonymous employee feedback aren’t often talked about. Here’s how it can backfire. As the CEO of Know Your Team, I ...
The Bad Boss vs The Good Boss

The Bad Boss vs The Good Boss

How to avoid becoming a bad boss — “The Boss You Don’t Want to Be.” “People leave bosses, not companies.” We’ve all ...
8 things leaders of remote companies do differently

8 things leaders of remote companies do differently

If you’re thinking of going remote, here’s what successful leaders of remote companies do Earlier this month, I spoke with a CEO’ ...
The 10 qualities of a good leader

The 10 qualities of a good leader

What I’ve observed from effective leaders and tried to keep in mind as a CEO these past few years “This is somewhat terrifying.” I ...
Don’t let worry become a leadership weakness

Don’t let worry become a leadership weakness

Worry is a natural byproduct and characteristic of a leader. Here are five ways to cope with worrying as a leader. The other week, I ...
Don’t want to be a bad manager? Stop feeding Shit Sandwiches

Don’t want to be a bad manager? Stop feeding Shit Sandwiches

One of the most popular methods of delivering difficult employee feedback is, well, shit. Here’s why and what you should do instead I ...
Our 3 biggest blindspots and leadership weaknesses

Our 3 biggest blindspots and leadership weaknesses

Our research on the most common blindspots and signs of employee disengagement. “What’s the hardest part about being a leader?” A ...
Do not ask this question if you want high employee morale

Do not ask this question if you want high employee morale

Trust me, it surprised me too. But this is not one of the questions to ask employees about morale. “How can I help you?” You’d ...
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