We use third party subprocessors, such as cloud computing providers and customer support software, to run Know Your Team (the service). We establish GDPR-compliant data processing agreements with each subprocessor, extending GDPR safeguards everywhere personal data is processed.
The following is a list of personal data subprocessors we use today.
|Heroku||Hosting & Database provider||Yes|
|Cloudflare||DNS & Proxy||Yes|
|Redis Labs||Data Storage & Caching||Yes|
|Stitch Data (Talend)||Data ETL tool||Yes|
|Google Apps (Gsuite)||Email and documents||Yes|
|Segment||Integration with Email tools, CRM, and Analytics||No|
|Smartlook||Analytics & Support resolution||No|
|Drip||Announcements & Email makerting||No|
|Typeform||Surveys tools used for Product research||No|
|Basecamp||Documents & Support||No|
|Recurly||Subscription & Payment processing (Watercooler only)||Yes|
|Digital Ocean||Hosting (Watercooler only)||Yes|
This page was changed in June 11, 2021 adding Sentry & Cloudflare as a subprocessors and removing Rollbar, Coralogix, and ScoutAPM. You can see our previous list of subprocessors here. Note: Every time we switch subprocessors, we request deletion of all the associated data from their servers.