Subprocessors until June 11, 2021
The following is a list of personal data subprocessors we used until June 11, 2021. You can find our current list of subprocessors here.
Note: Every time we switch subprocessors, we request deletion of all the associated data from their servers.
Processor | Reason | Mission critical? |
---|---|---|
Heroku | Hosting & Database provider | Yes |
Amazon | Hosting | Yes |
Coralogix | Log processing & security monitoring | Yes |
Papertrail | Log processing | Yes |
Stripe | Payment processing | Yes |
Sendgrid | Transactional emails | Yes |
Memcachier | Cache | Yes |
Redis (previously named “Redis Lab”) | Data Storage & Caching | Yes |
Rollbar | Error tracking | Yes |
Scout App | Performance monitoring | Yes |
Helpscout | Customer support | Yes |
Stitch Data (Talend) | Data ETL tool | Yes |
Google Apps (Gsuite) | Email and documents | Yes |
Intercom | Customer support | No |
Segment | Integration with Email tools, CRM, and Analytics | No |
Smartlook | Analytics & Support resolution | No |
Drip | Announcements & Email makerting | No |
Google Analytics | Analytics | No |
Typeform | Surveys tools used for Product research | No |
Basecamp | Documents & Support | No |
Zapier | Support tool | No |
Recurly | Subscription & Payment processing (Watercooler only) | Yes |
Digital Ocean | Hosting (Watercooler only) | Yes |