Don't accidentally become a bad boss.

Any questions? We'd be happy to clarify anything for you...

• What's the difference between the monthly and annual plans?

  The annual plan is simply cheaper – you get three months of membership for free. On both plans, you get unlimited access to our Toolbox, Knowledge Center, and Community. And, you can add employees to your account completely for free on both plans.

• Is there a limit to the number of employees I can add to my account, as a KYT member?

  Nope! You can add as many employees to Know Your Team as you’d like.

• Do you offer discounts for non-profits?

  Yes, we happily do. If you’re a non-profit, you receive a 10% discount. Simply email us at support@knowyourteam.com if you’re a manager at a non-profit, and we’ll make sure the discount is applied to your account.

• What’s the difference between being a KYT member, versus being an employee on a KYT account?

  As a KYT member, you get:
  • Ability to schedule One-on-One Meetings, and share One-on-One Meeting notes.
  • Ability to write, schedule, and edit the Icebreakers, Heartbeat Check-ins, Culture and Social Questions.
  • Access to the “manager version” of the 50+ Guide chapters. (Employees get access only to the “employee version” of the Guides.)
  • Access to all the Workshop Live! sessions and recordings.
  • Access to the Watercoolor community with 1,000+ managers.

• What do employees receive when they’re added to KYT?

  When you add employees to KYT, they get:
  • Access to the “employee version” of the 30+ Guide chapters.
  • Ability to contribute to One-on-One meeting agendas and shared notes and takeaways.
  • Ability to suggest and participate in the Icebreakers, Heartbeat Check-ins, Culture and Social Questions.

• What if I want to only access the KYT Guides?

  You’ll want to become a KYT member – only KYT members can access all the KYT Guides.

• What if I want to only attend the KYT Workshop Live! sessions or recordings?

  You’ll want to become a KYT member – only KYT members can access the Workshop Live! sessions and recordings.

• What's your cancellation policy?

  You can cancel at Know Your Team anytime, no questions asked.

• What's your refund policy?

  If you’re on the annual plan as a KYT member, we offer a 30-day money back guarantee. If you use KYT for 30 days, and for any reason don’t want to continue paying, we’ll refund you for the entire plan, no questions asked.

• What's your privacy policy?

  We take privacy extremely seriously, and comply with GDPR. You can read our privacy policy in full here.

• Any other questions?

  Please contact us at support@knowyourteam.com.