We have put appropriate technical and organizational security measures in place to protect your personal data. These measures protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access.
Everything stored on Know Your Team is backed up daily. This way data loss is minimized should anything go wrong.
We conduct on-going reviews of these security measures and we perform regular security testing. These efforts help us to better protect your personal data.
When using Know Your Team, all of your data is sent via HTTPS. That means your data (e.g. passwords) are encrypted so it can't be intercepted by hackers.
Our credit card processor has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.
Know Your Team is hosted by Heroku. A cloud service, Heroku is equipped to handle power failures and DDoS attacks. For more information on Heroku's security, please visit Heroku's security overview. We also use Amazon AWS (Amazon Web Services) for a variety of services. For more information on Amazon's security, please visit Amazon's security overview.
Companies like Airbnb, Kickstarter, Medium, AgileBits, and TechStars have used our software every week. We don't take their trust in us lightly, and work hard everyday to make sure that we are as vigilant about security as possible.
We welcome reports of vulnerabilities in our systems. We do not prosecute people who discover and report vulnerabilities to us. We treat all reports with high priority. Click here to learn how to report an issue.
Please send us a note at support@knowyourteam.com. We're happy to help anyway we can.
