Know Your Team, LLC and its affiliated companies (collectively, "Company" or "We") respect your privacy and are committed to protecting it through our compliance with this Policy. This Policy describes the types of information we may collect from you or that you may provide when you visit the website https://knowyourteam.com (our "Website") using the login information provided by your Employer (the “Employer”) and/or make use of our software platform available at or through the Website, and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to information we collect:
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information on the Website or through our software. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at email@example.com.
At Know Your Team, we apply the same data rights to all customers, regardless of their location. Currently some of the most privacy-forward regulations in place are the European Union’s General Data Protection Regulation (“GDPR”) and California Consumer Privacy Act (“CCPA”) in the US. Know Your Team recognizes all of the rights granted in these regulations, except as limited by applicable law. These rights include:
Right to be informed of when your data is being collected, how it is being used, and the identity of the data Controller.
We strive to only collect data that is important for us to serve you well or to improve the product. Nonetheless, you have the right to object to the use of your personal data and make a case that our organization lacks compelling and legitimate grounds for processing your data to perform our business function.
You have the right to ask if we are processing your data, how we are processing your data, where we are processing your data, and the reasons for the processing. To request your personal data map to see the categories of recipients who may see your data, you can click on this link.
You can correct or complete any your personal information we have by visiting your respective profile page on knowyourteam.com or thewatercooler.com. If you have questions on how to do that please contact us.
The right to be forgotten entitles the data subject to have the data controller erase his/her personal data, cease further dissemination of the data, and potentially have third parties halt processing of the data.
To request we delete all data about you (the data subject) please click on this link. If you are a user under a customer's organization, we reserve the right to inform the customer before we proceed with the erasure. If you are the owner of the organization and you want to keep the organization's account active, we need to appoint a new organization owner before we proceed with the erasure.
After we initiate the erasure process this operation cannot be undone and deleting all your data can take up to 30 days due to our backups policy. In the event we can not delete your data due to legal or similar restrictions, we will tell you and explain the reason(s).
We share some personal data with certain vendors for analytics purpose to help us improve the product or solve bugs but we do not sell your personal or other data in any circumstances.
You have the right to request that we to stop processing your personal data if you believe it is not accurate, or if processing is not compliant, or that retention is no longer needed. To file a request to restrict the data we process please click on this link.
You have the right to receive the personal data concerning you. Upon request, we can generate a series of CSV files with all your data, so you can transmit that data to another controller
To request we export all the data we have associated to your account, click on this link. This process can take up to 30 days and our support team will keep you informed of the progress via email.
We collect several types of information from and about users of our Website, including information:
We collect this information:
We log all access to all accounts by full IP address so that we can always verify no unauthorized access has happened. We keep this login data for as long as your product account is active.
We also log full IP addresses used to sign up a product account. We keep this record forever because they are used to mitigate spammy signups.
Web analytics data — described further in the Website Interactions section — are also tied temporarily to IP addresses to assist with troubleshooting cases.
The information we collect on or through our Website may include:
Depending on where and how you post your User Contributions, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. For more information regarding how security measures apply to your User Contributions, you may send us an e-mail at firstname.lastname@example.org.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
The information we collect automatically is statistical data and may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
We use information that we collect about you or that you provide to us, including any personal information:
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose your personal information:
You must send us an e-mail at email@example.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. You may also request restriction of how we process your data and you can object to processing your data for statistical purposes. We will respond to your requests promptly.
The Company does not respond to Do Not Track signals and/or other mechanisms that provide consumer choice about tracking.
We have implemented appropriate technical and organizational designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
For customers residents of EU, please see our GDPR & DPA page.
In the CCPA, there is an important distinction between what are referred to as “service providers”, “businesses”, and “third parties”. You can see how the regulation defines these words by visiting the California Attorney General’s website: https://www.oag.ca.gov/privacy/ccpa.
Under the CCPA, Know YourTeam is a “service provider.” That means when we process data you provide, we do so solely for the purpose you signed up for. Our business model is simple: we charge a subscription fee to our customers. We do not sell personal information or use your data for any other commercial purposes unless with your explicit permission.