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Do I truly want to become a manager?

Do I truly want to become a manager?

We don’t ask ourselves this enough. Here are 6 critical questions to reflect on when considering if you should become a manager or not. ...

Don’t solve problems if you want to be a great manager.

Don’t solve problems if you want to be a great manager.

What makes a great manager isn’t the problems they solve, but the questions they ask. Start with these 16 questions here. ...

Announcing: Our Manager Workshop

Announcing: Our Manager Workshop

Attend our in-person leadership training and manager workshop to get better as a leader, faster. ...

Want to be a better manager? Work as a restaurant hostess.

Want to be a better manager? Work as a restaurant hostess.

The 6 indispensable leadership lessons I learned working as a restaurant hostess. ...

7 things to consider when using a performance improvement plan (PIP)

7 things to consider when using a performance improvement plan (PIP)

Coaching an underperforming employee? Here are 7 things to consider if, when, and how to use a performance improvement plan. ...

Is a CEO is worth working for? 4 questions to ask a prospective boss

Is a CEO is worth working for? 4 questions to ask a prospective boss

If you’re looking to leave your company to work for another, you’ll want to consider this. Recently, someone asked me for advice ...

The Anti-Mentor:  How a bad boss influences our leadership style

The Anti-Mentor: How a bad boss influences our leadership style

Having a bad boss shapes our leadership style more than we realize – for better and for worse. Who’s the worst boss you ever had? ...

How transparent should you be as a leader?

How transparent should you be as a leader?

Two things I’ve found helpful to consider when trying to decide what to be transparent about with my team – and what to keep to  ...

New! The Heartbeat Podcast about leadership and its 31 best management quotes

New! The Heartbeat Podcast about leadership and its 31 best management quotes

Listen to our leadership lessons now on iTunes, Spotify, and read the best management quotes from 31 leaders from each episode, so far.&# ...

The 5 bottom-line benefits of building trust in the workplace

The 5 bottom-line benefits of building trust in the workplace

Building trust in our team is more than a “feel-good” thing – here’s the data that show how trust affects our team& ...

How to discuss poor performance with an employee

How to discuss poor performance with an employee

Managing an underperforming employee is tough. Here’s advice from 1,000+ managers in Know Your Team on how to address poor ...

What makes a good leader? Leadership is your product, not your identity.

What makes a good leader? Leadership is your product, not your identity.

The minute you stop tying your leadership so closely to your identity, you become a better manager. You are not your leadership style. In ...

Building trust in teams: What and why?

Building trust in teams: What and why?

How do you build trust in a team? First, let’s understand what trust really is and why it matters. Who do you trust? The first ...

The Mindset Shift: How to become a good new manager

The Mindset Shift: How to become a good new manager

Are you a first-time manager? Of all the management advice for new managers, embrace this one, first. Don’t be fooled: Becoming a ...

The most counterintuitive leadership tip? Leaders, stop doing what you’re good at.

The most counterintuitive leadership tip? Leaders, stop doing what you’re good at.

Playing to your strengths as a leader doesn’t make you a good boss – in fact, it can make you a bad boss. Here’s why. Of ...

Big news: Know Your Company is now Know Your Team 🎉

Big news: Know Your Company is now Know Your Team 🎉

After four years, we’re launching a new product, business model, and company name. Here’s why. ...

You have a micromanaging boss. What can you do?

You have a micromanaging boss. What can you do?

There are 5 reasons your boss is micromanaging you. Here’s how to manage up, and around them. I’ve heard the phrase, “I have a ...

Managing disagreements: How to handle diverging points-of-view with your boss

Managing disagreements: How to handle diverging points-of-view with your boss

Six leadership tips on what to do when you disagree with your boss (or another senior leader at the company) It’s inevitable: You’re ...

Feeling “off”? How to be a good manager when you just don’t feel like being one

Feeling “off”? How to be a good manager when you just don’t feel like being one

If you’re struggling to stay engaged as a leader lately, here are some leadership tips to pull you out of the slump. Some days, being ...

The surest sign of a bad boss? You don’t listen.

The surest sign of a bad boss? You don’t listen.

You’re likely making these 4 leadership mistakes as a leader. Here’s what to do instead to become a better listener. You’re not ...

To be a good manager: 8 ways to avoid your opinion swaying your team too much

To be a good manager: 8 ways to avoid your opinion swaying your team too much

A good manager knows their opinion can influence their team sometimes TOO much. Here’s how to compensate for that. When you’re a ...

From The Heart(beat): Leadership lessons I wished I’d learned earlier

From The Heart(beat): Leadership lessons I wished I’d learned earlier

Here are a few of my favorite leadership tips from CEOs, founders and executives featured recently in our Heartbeat interviews. Every two ...

11 must-read books for new managers

11 must-read books for new managers

New to the whole “manager” thing? Get your feet wet by checking out these 11 most-recommended leadership books. Congratulations on ...

4 non-cringeworthy team-bonding events that people actually enjoy

4 non-cringeworthy team-bonding events that people actually enjoy

Here’s what 1,000 managers in The Watercooler said their employees enjoyed most as a team-building activity. Team bonding — known ...

How to prepare for a one-on-one meeting as a manager

How to prepare for a one-on-one meeting as a manager

The 4 things you should do to make the most out of your next one-on-one meeting. You’re not prepared. Or at least that’s what ...

The leadership mistake you’re likely making? Being nice.

The leadership mistake you’re likely making? Being nice.

Why being nice as a leader backfires — and what to do instead. Leaders, stop being so nice all the time. I don’t mean to sound ...

Stop asking these 4 questions during your one-on-one meetings

Stop asking these 4 questions during your one-on-one meetings

If you’re wondering why your one-on-one meetings tend to feel unfruitful, these questions might be the culprit. Looking at the clock. ...

Managers: Want the truth? Recognize the employee who tells it.

Managers: Want the truth? Recognize the employee who tells it.

The best managers encourage their team to tell the truth by recognizing the employees who voice it. “Employee recognition” is all ...

14 questions to ask an underperforming employee during a one-on-one meeting

14 questions to ask an underperforming employee during a one-on-one meeting

When an employee is struggling, here’s what the best managers do. Someone’s slipping. You see it. You feel it. You’re not on ...

12 signs you’re becoming the bad boss you always dreaded

12 signs you’re becoming the bad boss you always dreaded

How to know when you’re no longer being a good manager No one sets out to become a bad boss. Yet, slowly but surely, it’s easy to ...

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