The Know Your Team Blog

Thoughts on how to become a better leader, and avoid being a bad boss.

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Introducing:  Teams!

Introducing: Teams!

We launched support for multiple teams. Now, it’s easier than ever to have several – or all!– of your teams using KYT at your ...
Our “Guide to Managing Remote Teams” is now free

Our “Guide to Managing Remote Teams” is now free

We’re giving away our “Guide to Managing Remote Teams” for free – it’s 60+ pages of best practices for managing ...
Top 8 Lessons in Giving Feedback from AMA with Anna Carroll, author, feedback coach, and speaker

Top 8 Lessons in Giving Feedback from AMA with Anna Carroll, author, feedback coach, and speaker

As author, feedback coach, and speaker, Anna shared her expertise and lessons in giving feedback in our leadership community, The ...
It’s time to kill the daily stand-up meeting

It’s time to kill the daily stand-up meeting

Daily stand-up meetings might be the quickest way to waste your time as a leader. Here’s why a daily stand-up meeting doesn’t ...
The 3 essential tips for new managers:  What to do first

The 3 essential tips for new managers: What to do first

If you’re a new manager, focus on these 3 tips for new managers and nothing else. “Help! I’m a new manager and have so ...
How to coach employees? Ask these 1-on-1 meeting questions

How to coach employees? Ask these 1-on-1 meeting questions

Micromanage less and coach employees more by asking these key 1-on-1 meeting questions. The key to coaching employees lies in a single, ...
4 valuable management lessons I’ve learned from 1,000+ leaders in January

4 valuable management lessons I’ve learned from 1,000+ leaders in January

From our 1,000+ managers all over the world in our Watercooler community, here are 4 valuable management lessons that I’ve personally ...
You’ve got your first one-on-one meeting with an employee: How to prepare?

You’ve got your first one-on-one meeting with an employee: How to prepare?

If you’re a new manager, here are the exact one-on-one meeting questions, agenda template, and approach you can take for your first ...
Top 7 International Employment Lessons from AMA with Tim Burgess, Co-Founder of Shield GEO

Top 7 International Employment Lessons from AMA with Tim Burgess, Co-Founder of Shield GEO

As the co-founder of Shield GEO, a global employment organization that helps companies who want to hire someone in a country where they ...
How to conduct an exit interview

How to conduct an exit interview

Someone put in their resignation notice. Hoo boy. Here’s how to conduct an exit interview that is useful, graceful, and candid. & ...
Lessons on leadership: The 10 most impactful lessons I’ve learned from 1,000+ managers in 2019

Lessons on leadership: The 10 most impactful lessons I’ve learned from 1,000+ managers in 2019

From 1,000+ managers all over the world in our Watercooler community, here are the 10 most impactful lessons on leadership that I’ve ...
The 3 best career path questions to ask your boss or mentor

The 3 best career path questions to ask your boss or mentor

Show your boss you want to grow in your current role by asking these three career path questions to help them help you achieve success. ...
6 mistakes to avoid during your first 30 days as a new manager

6 mistakes to avoid during your first 30 days as a new manager

You’re bound to make mistakes as a new manager – but here are the biggest, most common pitfalls to avoid in your first 30 days as a ...
The one-on-one meeting template for your end of the year review

The one-on-one meeting template for your end of the year review

What should you do for your end-of-the-year review with an employee? Use this one-on-one meeting template. With December upon us !) ...
Exciting: I’m now offering one-on-one leadership coaching.

Exciting: I’m now offering one-on-one leadership coaching.

After working with hundreds of managers, executives, and CEOs over the past almost 10 years, I’m returning to my roots and offering ...
Top 9 Remote Work Lessons from AMA with Sara Sutton, CEO and Founder of FlexJobs

Top 9 Remote Work Lessons from AMA with Sara Sutton, CEO and Founder of FlexJobs

As the CEO and Founder of FlexJobs, the leading service for professional remote and flexible job opportunities, Sara shared her expertise ...
7 leadership lessons over 2.5 years

7 leadership lessons over 2.5 years

Over the past 2.5 years, I’ve interviewed 49 leaders for our podcast on leadership, The Heartbeat. These are the leadership lessons that ...
Introducing Workshop Live! ⭐️ Our online leadership workshops

Introducing Workshop Live! ⭐️ Our online leadership workshops

Get unlimited access to 60-minute, interactive, online leadership workshops led by me, Claire Lew, CEO of Know Your Team, when you become ...
5 essential expectations of a good manager

5 essential expectations of a good manager

As a new manager, what the things you should expect of yourself? Start with these foundational five expectations of a good manager, here. ...
28 performance review phrases to consider using

28 performance review phrases to consider using

Figuring out how to phrase something can be tricky. Lean on these 28 performance review phrases to guide your more nuanced one-on-one ...

Good Process vs. Bad process

The vast majority of engineers I have worked with are somewhat control-freaks. It’s something that’s hard to avoid when your job ...
Stop trying to find a mentor

Stop trying to find a mentor

Finding a mentor won’t save you, as a new manager. But, something else might. “The key to becoming a better leader is to go ...
The 3 lessons on leadership I’ve learned from 1,000+ managers in the past few months

The 3 lessons on leadership I’ve learned from 1,000+ managers in the past few months

From our 1,000+ managers all over the world in our Watercooler community, here are the 3 most helpful lessons on leadership that I’ve ...
The 5 mistakes you’re likely making in your one-on-one meetings with direct reports

The 5 mistakes you’re likely making in your one-on-one meetings with direct reports

Don’t waste your time. Make sure you’re getting the most out of your one-on-one meetings with your direct reports.  You’re ...
4 essential self-management skills to develop within your team

4 essential self-management skills to develop within your team

The best employees are the ones who manage themselves. How do you optimize for this? Here are the 4 self-management skills to hire for ...
Skip-level meetings:  What they are, and exactly how to run them

Skip-level meetings: What they are, and exactly how to run them

If you manage other managers, holding skip-level one-on-one meetings with their direct reports is paramount. Here’s how to do &; ...
Top 7 Leadership Lessons from AMA with Natalie Gould, CFO of Balsamiq

Top 7 Leadership Lessons from AMA with Natalie Gould, CFO of Balsamiq

As the CFO for Balsamiq, a remote software company whose product is used by 500,000+ companies, Natalie shared her expertise and ...
How to impress your new boss in your first 30 days

How to impress your new boss in your first 30 days

When you start a new job, your goal is to make a good impression. Here are 8 ways to impress your new boss in the first 30 days. If you& ...
When to give feedback to an employee?

When to give feedback to an employee?

A perfect time to give feedback doesn’t exist – but some times are better than others. In deciding when to give feedback to a ...
How to motivate employees? Don’t.

How to motivate employees? Don’t.

Do this instead. Here are 6 ways to motivate your team that doesn’t undermine intrinsic employee motivation that they already. “ ...
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