As a new leader, get your bearings with these critical questions to ask when taking over a new team. A new leader recently asked me, & ...

Ready for an even more convenient + user-friendly experience? We thought so. 😃 We’re excited to announce that we’ve launched ...

Dear customer support specialist who cares about doing meaningful work, If your dream is to help people have a positive experience with a ...

If you’ve never been a fan of performance reviews, our tool + guide are for you.  Reviews are for books, movies, and restaurants. ...

Meaningful feedback can come when we focus on these five questions to ask in a performance review. With performance review season upon, ...

Our take on how to give better employee performance reviews – and what to consider instead. “How to give better employee ...

Rather than succumb to a fragmented culture, here are 4 key practices to set the foundation for a positive, cohesive hybrid working ...

Yes, it’s possible. Here are 9 practices for how to increase team accountability without squashing your team morale. If you’ ...

Here are 7 practices focused on creating the right environment for motivating employees to go above and beyond. Imagine the best team&# ...

Focus on these 3 areas for how to coach an employee who is performing well. When we think about coaching employees, we often focus on how ...

Improve employee retention by having these three one-on-one meetings with your staff once a month. We all want to improve employee ...

No, not salary, perks, or promotions. The answer to how to retain employees lies in the work itself. Everyone is quitting. Or at least, ...

If you’ve always wanted to deepen your leadership skills, apply to the Fall 2021 cohort of our Global Manager Learning Path. “I’ve ...

The more years as I spend as a leader, the more I realize that the most important leadership principle is one I ignore all too often. The ...

You’re not alone in feeling leadership anxiety. Here’s what to keep in mind when you feel it, and how to move forward. A wave ...

As daunting as it can seem, here’s how to manage former peers that can perpetuate a healthy team dynamic. With your new promotion, ...

There’s been much talk about the degree to which political conversation in the workplace should happen. As a manager, here are a ...

In the wake of the murders of Asian women, we as leaders have agency and leverage to stop hate. “How are you doing lately, Claire?& ...

Here are the 7 topics and 5 formats your remote leadership training should include for your new managers. “What should I consider ...

Know Your Team is now available for organizations with 1,000+ people. Support hundreds of managers in your organization with our tools ...

Here are the most imperative – and most overlooked – communication best practices for remote teams. An endless barrage of Zoom meetings. ...

12 practices for how to build team morale remotely in the long-term, not as a short-term enthusiasm blip. Now, more than ever, the ...

Here are 5 practices for giving feedback remotely that help encourage behavior change even at a distance. “Lost in translation&; ...

Want to get the remote onboarding process right? Be sure to incorporate these 13 questions. I won’t bury the lede: The one thing& ...

Understand your team’s working styles with our Work Preferences Survey in our Icebreakers, so you can all work better together. Do ...

Yes, we know employee recognition is important. But how to recognize remote employees in a way that feels authentic? Here are 6 ...

Positive recognition in the workplace doesn’t have to be sterile nor contrived. We’ve made it easy to do well (especially ...

To elevate your new managers, here are the exact 4 areas to include in your new manager training. “How exactly do I get new manager ...

You may be asking yourself this as a manager, right now. I am too. My heart is breaking. Yours might be too. Last week was a reminder of ...

When an employee is underperforming while remote, it’s tough to know exactly what to say and do. Here’s a path you can pursue ...