FAQ

• Do you have an enterprise plan?

  We sure do. Our enterprise plan includes helping you with Single Sign-On (SAML), priority support, custom onboarding, and more. Email us and we’d be happy to share more details.

• Do you offer custom leadership training?

  Yes, definitely. We’ve trained over 20,000 people over the past 8+ years through our events. If you’re interested in bringing custom KYT leadership event to your organization, please reach out to us.

• I know you used to offer public Events and Guides that I could purchase access to… Where can I get those?

  Fun news: Because of exceedingly high demand of our training resources, we’re launching a new leadership training product in Summer 2022 that will include and build on top of those resources. Sign-up to get alerted.

• I’d love to use a few of your tools, but not all of them. Is that possible?

  Absolutely! You can turn on and/or off any of our tools and are not obligated to use any of them.

• I’m an existing KYT customer and I’d like to try out your new performance review alternative. How do I do that?

  Fantastic! Drop us a note and we’ll make sure to get you all set up with a personalized demo of our performance review alternative.

• Is it possible to get a free trial of KYT?

  Yes, we do offer a 2-week free trial of KYT after you receive a demo. You can let us give you a personalized demo here.

• What’s your cancellation policy?

  You can cancel at Know Your Team anytime, no questions asked.

• What’s your refund policy?

  We offer a 30-day money back guarantee. If you use KYT for 30 days, and for any reason don’t want to continue paying, we’ll refund you for the entire plan, no questions asked.

• What’s your privacy policy?

  We take privacy extremely seriously, and comply with GDPR. You can read our privacy policy in full here.

• Any other questions?

  Please contact us at support@knowyourteam.com. We'd be happy to answer anything for you. 😊