Know Your Team
Every few weeks, I ask one question to a founder, CEO, manager, or business owner I respectâŚ
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The world sure has changed since I shared our last Heartbeat podcast episode in February. But I couldnât be more excited to share this monthâs interview with youâŚ
Matt Davey is the COO at 1Password, one of the worldâs leading online security software companies with more than 1 million users and over 50,000 business customers. 1Password is quite unique as a company: They didnât accept any outside funding for the past 14 years, up until just a few months ago having raised a $200M Series A. Iâve long admired 1Password not only for their incredible product (weâre customers, ourselves), but for their immensely empathetic, customer-focused culture as a remote company with 220+ people all over the world. In our conversation, Matt shares his perspective on whatâs enabled 1Password to maintain their âorganizational soulâ as theyâve grown, and the things theyâve refused to compromise on as a company.
Listen to the podcast and read the transcript of the interview here.
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Resources for new remote managers
These 8 pieces are a good starting place…
Watch: How to Manage a Remote Team Well
We recently held a 60-minute Workshop Live! session on âHow to Manage a Remote Team Wellâ â and made the recording and slides 100% free and open to the public
How to build social connections on a remote team
âAccording to a survey we ran this past fall with 297 remote managers and employees, âfostering a sense of connection without a shared locationâ was seen as the #1 most difficult part of being a remote manager.â
How to onboard a new hire remotely
âHereâs exactly what I wrote on Day 1 and the 23 questions I asked as a part of our employee onboarding process as a remote company.â
How to have a good relationship with your boss when youâre working remotely
âWhat does her Slack message really mean? Itâs easy to second-guess yourself when your boss pings youâŚâ
Breaking the (remote) ice: 5 tips for icebreakers in distributed teams
âOur most popular recommendations for team-bonding, regardless of the distance separating your remote employees.â
8 things leaders of remote companies do differently
âWhat do I need to do as a remote leader to make sure weâre as successful as when we were co-located?â
How to collaborate effectively in a remote team
âRemote work has less to do with the tools and more to do with effective management practice.â
(In case you missed it!) Download: A Guide to Managing Remote Teams â 60+ pages completely for free
Based on data we collected from 297 remote managers and employees, I wrote 11 chapters of best practices on how to manage a remote team.
What Iâve been reading lately
You can tell whatâs been on my mind lately đ
Leadership in a crisis: Responding to the coronavirus outbreak and future challenges
âWhat leaders need during a crisis is not a predefined response plan but behaviors and mindsets that will prevent them from overreacting to yesterdayâs developments and help them look ahead.â Written by Gemma DâAuria and Aaron De Smet, McKinsey Quarterly
How a Good Leader Reacts to a Crisis
âThe measure of a leader is often tested during a crisis. And those leaders who can engage directly, but still maintain their sense of perspective, are the ones that will help the organization survive.â Written by John Baldoni, Harvard Business Review
Great Leadership in a Time of Crisis
âOne way to transcend those inherent limitations is by applying the lessons of those who have come before â and to hope that the performances of the present can light the paths of the future.â Written by Jon Meacham, The New York Times
An interesting readâŚ
How I Broke the Cycle of Stress
We could all use a little less stress in our lives lately đ Hereâs a short piece published in Scientific American that I found intriguing on this front.
Join me for âHow to Motivate Your Teamâ Workshop Live! on April 1st, 2020 at 2PM PT
đ What can you do as a leader to motivate your team, especially amidst these trying times? The answer might surprise you. In this 60 minute session, CEO of Know Your Team Claire Lew will share best practices on how to encourage employeesâ intrinsic motivation â based on a methodology developed over the past 6 years working with 15,000+ people. Register for free here.
Support what we do
â¤ď¸ If youâve been enjoying these newsletters and interviews over the past few months (or years!), itâd mean the world to me if you wrote us a review on iTunes. The more reviews we have, the more weâre able to share all our lessons from leaders⌠And, the more we can keep researching, writing, and sharing the work we do. Thank you for lending your support! đ
