Author: Claire Lew

CEO of Know Your Team. My mission in life is to help people become happier at work. Say hi to me on Twitter at @clairejlew.
Employee engagement survey questions

The 32 best employee engagement questions with the highest response rates

If you’re looking for the best employee engagement survey questions, these 32 questions have the highest response rates in Know Your Team – and share four distinct characteristics. “How engaged are my employees, really?” We ask ourselves this, as leaders – and then write our employee engagement surveys questions, determined to find an answer. Yet…

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Newsletter Issue 38

Every few weeks, I ask one question to a founder, CEO, manager, or business owner I respect… Subscribe to our Newsletter here. The Heartbeat Podcast: A chat with Sahil Lavingia Sahil Lavingia is the CEO and Founder of Gumroad, an ecommerce platform for creators. He was also formerly employee number two at Pinterest. Most recently,…

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Signs you're micromanaging your team

Am I micromanaging my team?

Here are the 5 most telling signs of micromanagement – and what you can do instead. I won’t tell anyone:  You think you might be a micromanager. Argh. If there were scarlet letters for a bad manager to wear, “m-i-c-r-o-m-a-n-a-g-e-r” would be among them. But, how do you know if you’re a micromanager, for sure? …

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Managing managers

Managing managers: How’s it different?

Six things to consider when managing managers instead of individual contributors. “What’s the biggest difference between managing managers versus managing individual contributors?” I recently was asked this question at a conference I spoke at in the United Kingdom. Then a few days later, funnily enough, this same question was the central topic at a panel…

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Newsletter Issue 37

Every few weeks, I ask one question to a founder, CEO, manager, or business owner I respect… Subscribe to our Newsletter here. The Heartbeat Podcast: A chat with Bryce Roberts Bryce Roberts is a long-time, well-respected investor having co-founded O’Reilly AlphaTech Ventures – and more recently, started an investment firm that supports profit-focused companies, called Indie.vc. In…

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