Interview with Hiten Shah, Founder of KISSmetrics, CrazyEgg, FYI and Product Habits. – Employee Burnout, The 5 Main Causes. – What Not to Do When You’re Trying to Motivate Your Team. – Untangling your organization’s decision making
Interview with Hiten Shah, Founder of KISSmetrics, CrazyEgg, FYI and Product Habits. – Employee Burnout, The 5 Main Causes. – What Not to Do When You’re Trying to Motivate Your Team. – Untangling your organization’s decision making
In 30 minutes, wherever you are in the world, you can now get the basics of getting and giving honest feedback. I’ve always dreamt of creating an online class. Yes, our writing has been helpful for folks who want to quickly digest a useful tip or two. And our half-day, in-person workshops have been excellent…
You have a needy employee. What do you do now? “I think I’m going to have to let someone go.” I was at lunch the other day with an executive who admitted this to me. I asked her why. “She’s in my office every five minutes, asking me for help. I don’t have time to answer…
There’s no one-size-fits-all solution — but there are best practices. Here are 5 recommendations from leaders all over the world on how to hold a well-run company-wide meeting. “Does my team think this is a waste of time?” The thought slips into your mind as your prepare for your all-hands meeting. Whether it’s the first all-hands you’ve…
I’m tired of gimmicky ways to praise your team. Here’s how to commend your team for a job well done, meaningfully. My third grade teacher Ms. Mullens had a bulletin board of star stickers in her classroom. On the board, she’d place a star sticker next to your name if you’d cleaned out your cubby,…
Employee motivation isn’t as mystifying as it should be. Ask these questions to get to the bottom of it. “What really motivates employees?” A CEO asked me this recently, quite skeptical of the deluge of books and articles on what influences employee engagement and performance. It’s managers! It’s career opportunities! It’s learning and development! It’s employee…
What we learned creating an anonymous online forum, “The Chatham House,” for leaders in The Watercooler Where do you go to talk about the really hard stuff? Sensitive, confidential leadership issues that you don’t really want to be getting out to the rest of your company, let alone the rest of the public? A few…
I share a few of my favorite latest leadership tips from CEOs, founders, and executives featured in our Heartbeat interviews. “What do you wish you’d learned earlier as a leader?” Every two weeks, I ask this question to a CEO, founder, or executive I admire in our interview series, The Heartbeat. The answers are sometimes…
Four best practices to help you work well with your boss when you don’t see them face-to-face all the time. “What does her Slack message *really* mean?” It’s easy to second-guess yourself when your boss pings you. You want to have a good relationship with your boss — but it’s not always the most natural of things. And…