FAQs

Everything you need to know about KYT.

General FAQs

Do you offer monthly plans?

At this time, we only offer annual plans.

What’s your cancellation policy?

You can cancel at Know Your Team anytime, no questions asked.

What’s your refund policy?

We offer a 7-day money-back guarantee on our Leadership Development subscriptions. If for any reason you don’t want to continue paying, email us at support@knowyourteam.com within the window of purchase and we’ll refund you for the entire plan, no questions asked.

What’s your privacy policy?

We take privacy extremely seriously, and comply with GDPR. You can read our privacy policy in full here.

What if I have other questions?

Please contact us at support@knowyourteam.com. We’d be happy to answer anything for you. 😊

Alternatively, you can always schedule a time to chat with us directly. We love to be as helpful to you as possible.

For Organizations FAQs

How does your Leadership Development Platform for Organizations pricing work?

Our Leadership Development pricing is typically $125 per person/per month, billed annually. However, if you have 5+ managers in your organization, we offer volume discounts. Please reach out to us here for a custom quote.

I have multiple managers I want to enroll in your Leadership Development Platform, is there volume pricing?

Absolutely. Our Leadership Development product is especially beneficial for organizations who want to instill consistent frameworks organization-wide and have scalable on-demand leadership training. If you have 5+ managers, please reach out to us here for a custom quote.

Can I purchase the Leadership Development Platform product for someone else?

Yes! As an account admininstrator, you can decide which users are subscribed to Leadership Development. You can add, remove, or swap users at any point.

Do you offer custom leadership training solutions for organizations?

Yes, definitely. We’ve trained over 20,000 people over the past 8+ years — including building custom leadership training programs for organizations. If you’re interested in bringing custom version of our Leadership Development to your organization, reach out to us here and let us know roughly the extent of the customization you had in mind.

For Managers FAQs

How does your Leadership Development Platform pricing work?

Our Leadership Development pricing is $125 per person/per month, billed annually. If you’d like another manager in your organization to also have access to the Leadership Development, you can purchase a user seat for them at the same rate. Any new charges will be appropriately prorated depending on the time of year you add a new user seat. If you remove a team member, that user seat will remain open for the another team member to use who you can add to your Leadership Development account.

Is this something I could get reimbursed by my employer?

Absolutely! Many organizations have an L&D or education budget that you can use to cover the cost of our Leadership Development. Here are some tips on how to get our Leadership Development reimbursed by your organization.

I know you used to offer public Events and Guides that I could purchase access to… Where can I get those?

Those resources are now included in our Leadership Development product, in order to provide the most comprehensive learning solution for leaders. To access them, along with the rest of the Leadership Development product, you can sign-up for a free Leadership Development trial here.

I’m already a Know Your Team customer, how can I add a Leadership Development Platform subscription?

If you’re already a KYT Performance Management Tools customer, we'd be delighted to give you a chance to benefit from our Leadership Development. Please email us here at support@knowyourteam.com and we’ll add a free trial of Leadership Development to your existing, so you access everything all in one place. (Or, alternatively, you can use a different email address to sign-up for a separate Leadership Development free trial here at anytime.)

Have questions and would like to learn more?

Contact us