Dealing with Performance and Engagement Issues

Your team is struggling. It’s a tough thing to admit, but you know you need to do something to change course. If you’re wondering how to better support your team with performance and engagement issues, this learning path is for you.
  • On-demand lessons
  • Reflection exercises
  • Insights from other leaders globally
  • A cheat sheet summarizing best practices
  1. How to Improve Team Morale

    • 1. Defining Morale Free 6 mins
    • 2. Meaning + Preferences 7 mins
    • 3. Choice + Deadlines 10 mins
    • 4. Trust + Care 7 mins
    • 5. Action Plan Going Forward 3 mins
  2. How to Coach Your Employees

    • 1. Deeper Understanding of Coaching Free 11 mins
    • 2. Coaching a Top-Performer 16 mins
    • 3. Coaching an Underperformer 17 mins
    • 4. Zooming Out 2 mins
  3. Communicating Organizational Change

    • 1. How to Process Change Yourself Free 14 mins
    • 2. How to Communicate Change Well 12 mins
    • 3. How to Maintain Morale + Enable Retention 12 mins
    • 4. How to Minimize Distraction + Encourage Productivity 15 mins
    • 5. How to Address Common Leadership Pitfalls 9 mins
  4. Managing Up

    • 1. Rethinking Managing Up Free 10 mins
    • 2. When You + Your Boss Need to Strengthen Your Day-to-Day Dynamic 11 mins
    • 3. When You + Your Boss Miscommunicate 17 mins
    • 4. When You + Your Boss Disagree 19 mins
    • 5. When You Need to Give Feedback to Your Boss 15 mins
    • 6. Scenarios About Your Own Boss 16 mins
  5. Creating a Culture of Accountability

    • 1. What Do We Mean by “Culture of Accountability?” Free 16 mins
    • 2. Avoiding Cultures of Chaos + Fear 12 mins
    • 3. Addressing Pressure + the Unintentional Savior Complex 13 mins
    • 4. Seeing the Full Picture 3 mins
  6. Leveling Up Your Communication as a Leader

    • 1. The 3 Communication Antipatterns Free 11 mins
    • 2. The 3-Part Communication Framework 12 mins
    • 3. Narrative Arc 17 mins
    • 4. "Cheat Code" for Communication 7 mins
    • 5. Phrases to Switch Out 13 mins
  7. How to Hold Effective 1:1 Meetings

    • 1. Why 1:1s Matter Free 9 mins
    • 2. How to Make the Most of 1:1 Meetings 17 mins
    • 3. How to Encourage Your Team to Participate 5 mins
    • 4. Addressing the Biggest Challenges 11 mins
  8. Leading with Emotional Intelligence

    • 1. Defining Emotional Intelligence Free 9 mins
    • 2. Self-Awareness 14 mins
    • 3. Self-Management 8 mins
    • 4. Social Awareness 9 mins
    • 5. Relationship Management 9 mins
    • 6. Pitfalls + Teaching EQ 10 mins
  9. How to Fire a Team Member

    • 1. How Do I Know? Free 7 mins
    • 2. The Set-Up 5 mins
    • 3. The Delivery 5 mins
    • 4. The One Thing Not to Do 4 mins
    • 5. Communicate with your Team 7 mins
  10. Foundations of Leadership

    • 1. Worst Boss Free 8 mins
    • 2. Trust + Golden Rule Free 12 mins
    • 3. Time + Vision Free 9 mins
    • 4. Nice + Problems Free 9 mins
    • 5. Moving Forward Free 3 mins
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About your trainers…

Claire Lew
CEO at Know Your Team

Claire’s mission in life is to help people become happier at work. She’s been published in Harvard Business Review, Business Insider, Inc, CNBC, and Fortune, among others. She speaks internationally on how to create more open honest work environments.

Jenny Nichols
Leadership Trainer and Coach at Know Your Team

Jenny has a clear vision for the future: No more bad bosses. She has 10+ years in leadership development, and is pursuing her Ph.D. so she can better align data and research to leadership practices. She works with leaders to help them thrive.

Trusted by 20,000+ managers

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