Know Your Team
Leading in a Fast-Changing Environment
More people, more tasks, more complexity. How do you manage it all when things are moving so quickly? If you’re feeling the weight of leading in a fast-changing environment, this learning path is for you.
- On-demand lessons
- Reflection exercises
- Insights from other leaders globally
- A cheat sheet summarizing best practices
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Managing a High-Growth Team
- 1. Culture Creep Free 10 mins
- 2. Picture of Success + Context Clues 6 mins
- 3. Onboarding + 1:1s 9 mins
- 4. Wobbly 7 mins
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Leveling Up Your Communication as a Leader
- 1. The 3 Communication Antipatterns Free 11 mins
- 2. The 3-Part Communication Framework 12 mins
- 3. Narrative Arc 17 mins
- 4. "Cheat Code" for Communication 7 mins
- 5. Phrases to Switch Out 13 mins
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Creating a Culture of Accountability
- 1. What Do We Mean by “Culture of Accountability?” Free 16 mins
- 2. Avoiding Cultures of Chaos + Fear 12 mins
- 3. Addressing Pressure + the Unintentional Savior Complex 13 mins
- 4. Seeing the Full Picture 3 mins
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How to Set Vision
- 1. Intro + Creating an Environment Free 13 mins
- 2. Creating Shared Vision 9 mins
- 3. Operationalize Vision 8 mins
- 4. Next Steps 2 mins
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The Feedback Loop
- 1. Pitfalls of Feedback to Avoid Free 11 mins
- 2. Giving Feedback 7 mins
- 3. Receiving Feedback 15 mins
- 4. Creating a Culture of Feedback 10 mins
- 5. Putting It All Together 3 mins
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How to Hold Effective 1:1 Meetings
- 1. Why 1:1s Matter Free 9 mins
- 2. How to Make the Most of 1:1 Meetings 17 mins
- 3. How to Encourage Your Team to Participate 5 mins
- 4. Addressing the Biggest Challenges 11 mins
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Building Trust in a Team
- 1. What is Trust, Really? Free 9 mins
- 2. Building Affective Trust 13 mins
- 3. Building Cognitive Trust 8 mins
- 1. Applying This to Your Context 17 mins
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Communicating Organizational Change
- 1. How to Process Change Yourself Free 14 mins
- 2. How to Communicate Change Well 12 mins
- 3. How to Maintain Morale + Enable Retention 12 mins
- 4. How to Minimize Distraction + Encourage Productivity 15 mins
- 5. How to Address Common Leadership Pitfalls 9 mins
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How to Coach Your Employees
- 1. Deeper Understanding of Coaching Free 11 mins
- 2. Coaching a Top-Performer 16 mins
- 3. Coaching an Underperformer 17 mins
- 4. Zooming Out 2 mins
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Managing Up
- 1. Rethinking Managing Up Free 10 mins
- 2. When You + Your Boss Need to Strengthen Your Day-to-Day Dynamic 11 mins
- 3. When You + Your Boss Miscommunicate 17 mins
- 4. When You + Your Boss Disagree 19 mins
- 5. When You Need to Give Feedback to Your Boss 15 mins
- 6. Scenarios About Your Own Boss 16 mins
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How to Improve Team Morale
- 1. Defining Morale Free 6 mins
- 2. Meaning + Preferences 7 mins
- 3. Choice + Deadlines 10 mins
- 4. Trust + Care 7 mins
- 5. Action Plan Going Forward 3 mins
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About your trainers…
Claire Lew
CEO at Know Your Team
Claire’s mission in life is to help people become happier at work. She’s been published in Harvard Business Review, Business Insider, Inc, CNBC, and Fortune, among others. She speaks internationally on how to create more open honest work environments.
Jenny Nichols
Leadership Trainer and Coach at Know Your Team
Jenny has a clear vision for the future: No more bad bosses. She has 10+ years in leadership development, and is pursuing her Ph.D. so she can better align data and research to leadership practices. She works with leaders to help them thrive.
