Caught in the Middle: Navigating Being a Middle Manager

55 min

What we covered

You’re arguably in the toughest role in an organization:  Middle manager.  You have all of the accountability for how your team feels and performs, and yet do not have full control and autonomy for what happens. Often times, as middle managers, you’re “caught in the middle”:  Responsible for how your employees feel, yet unable to do much to change their discontent. How do you navigate this space?
In this 45 minute session, CEO of Know Your Team Claire Lew will share the KYT framework on how to excel as a middle manager – based on a methodology developed over the past decade working with 30,000+ people.

You'll walk away with answers to the following:
  • What can I do when I feel like I have my “hands tied” as a middle manager?
  • How do I both bring out the best in my team AND also satisfy upper management?
  • What's most essential to focus on as a middle manager?

Meet the speaker

Claire Lew
CEO at Know Your Team

Claire’s mission in life is to help people become happier at work. She’s been published in Harvard Business Review, Business Insider, Inc, CNBC, and Fortune, among others. She speaks internationally on how to create more open honest work environments.

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