Effective Remote Communication

  • 5 on-demand lessons
  • Reflection exercises
  • Insights from other leaders globally
  • A cheat sheet summarizing best practices

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  1. The Reality of Asynchronous Communication Free

    17 mins
    Constant communication leaves no room to get the real work done.  Remember that Always on ≠ Moving forward #1 Default to writing asynchronously. Advantages: Gives people more ti...
  2. Remote Meetings + Messages

    15 mins
    #2 Scrutinize your Remote Meetings. There are six types of meetings:  Status updateDecision-makingProblem-solvingTeam-buildingInfo-sharingInnovationWhile some of these can be mo...
  3. Quiet + How We Work

    12 mins
    #4 Quiet is a communication process.  Attention is finite.  People need quiet, uninterrupted time to get work done. Interruptions hurt our production.  After each interruption i...
  4. Avoiding Lost in Translation

    8 mins
    #6 Emphasize empathy. In-person cues get lost in translation when we’re remote.  Be conscious of how sarcasm comes off in text + writing. Follow up and clarify with someone, “Di...
  5. Your Game Plan

    6 mins
    You can’t do it all in one day.  How can you prioritize supporting your team remotely to have the highest impact today? How can we default to writing asynchronously? How can we ...
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About your trainers…

Claire Lew
CEO at Know Your Team

Claire’s mission in life is to help people become happier at work. She’s been published in Harvard Business Review, Business Insider, Inc, CNBC, and Fortune, among others. She speaks internationally on how to create more open honest work environments.

Jenny Nichols
Leadership Trainer and Coach at Know Your Team

Jenny has a clear vision for the future: No more bad bosses. She has 10+ years in leadership development, and is pursuing her Ph.D. so she can better align data and research to leadership practices. She works with leaders to help them thrive.

Trusted by 20,000+ managers

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