Leveling Up Your Communication as a Leader

  • 5 on-demand lessons
  • Reflection exercises
  • Insights from other leaders globally
  • A cheat sheet summarizing best practices

Sign up and get 1 lesson for free .

  1. The 3 Communication Antipatterns Free

    11 mins
    As leaders, we communicate… a lot.  Leaders spend 70-90% of their time communicating (Mintzberg, 1973; Eccles & Noria, 1991). Yet, 91% of employees say that communicating ...
  2. The 3-Part Communication Framework

    12 mins
    The 3-part communication framework:  Connection- Does your communication demonstrate that you care about your team? Direction- Does your communication tell your team where you a...
  3. Narrative Arc

    17 mins
    Before/AfterContrast creates meaning. For example, bring clarity to the transition taking place, with phrases like:  “Before, we focused on new sales because we needed to unders...
  4. "Cheat Code" for Communication

    7 mins
    Simplicity Simple is clearer.  Don’t use big words or flowery language.  Some examples that Steve Jobs used when talking about Apple products:  When describing the iPod Nano he ...
  5. Phrases to Switch Out

    13 mins
    Common Phrases we default to as leaders.  “Do this. ”Instead, we want to communicate with Connection. For example, you could say: “It may save you some time…”“It’ll help you fa...
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About your trainers…

Claire Lew
CEO at Know Your Team

Claire’s mission in life is to help people become happier at work. She’s been published in Harvard Business Review, Business Insider, Inc, CNBC, and Fortune, among others. She speaks internationally on how to create more open honest work environments.

Jenny Nichols
Leadership Trainer and Coach at Know Your Team

Jenny has a clear vision for the future: No more bad bosses. She has 10+ years in leadership development, and is pursuing her Ph.D. so she can better align data and research to leadership practices. She works with leaders to help them thrive.

Trusted by 20,000+ managers

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