The Feedback Loop

  • 5 on-demand lessons
  • Reflection exercises
  • Insights from other leaders globally
  • A cheat sheet summarizing best practices

Sign up and get 1 lesson for free .

  1. Pitfalls of Feedback to Avoid Free

    11 mins
    Feedback is ​​an observation and/or insight about what could be different about a person’s performance/behavior, based on something that happened in the past. Feedback is an ess...
  2. Giving Feedback

    7 mins
    2 out of the 4 A’s (popularized by Netflix). Aim to Assist. “I'd like to help ensure that you're coming across as professional and positive to the rest of the team. ”Actionable....
  3. Receiving Feedback

    15 mins
    When we receive feedback, our response sets the tone of the meeting.  How did we react when someone shared feedback with us? Did we argue, shut down, become standoff-ish, or so...
  4. Creating a Culture of Feedback

    10 mins
    No one gives feedback unless they feel safe. Psychological safety means that you won’t be punished or ignored for speaking up.  How do we create a psychologically safe environme...
  5. Putting It All Together

    3 mins
    Feedback is one of the most essential leadership skills. Consider how you give feedback:  Do you Aim to Assist + is it Actionable? Do you come from a place of Care, Observation,...
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About your trainers…

Claire Lew
CEO at Know Your Team

Claire’s mission in life is to help people become happier at work. She’s been published in Harvard Business Review, Business Insider, Inc, CNBC, and Fortune, among others. She speaks internationally on how to create more open honest work environments.

Jenny Nichols
Leadership Trainer and Coach at Know Your Team

Jenny has a clear vision for the future: No more bad bosses. She has 10+ years in leadership development, and is pursuing her Ph.D. so she can better align data and research to leadership practices. She works with leaders to help them thrive.

Trusted by 20,000+ managers

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